Privacy Policy

Care and Health respects your privacy. We are committed to protecting personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NDIS Practice Standards.

Information we collect 

We may collect personal details such as your name, contact information, and, when required, health or support needs information. This may happen when you:

• Contact us through our website, phone, or email.
• Use or request our NDIS services. 
• Provide information to us directly as part of your support.
  How we use your information  

We use your information to:

• Deliver and manage our in-home support services. 
• Communicate with you about your supports.
• Meet NDIS and legal requirements. 
• Improve the quality and safety of our services.

Sharing Information 

We will not share your personal information without your consent, unless required by law or by the NDIS Commission. If we work with trusted third parties (such as secure systems providers), they must also protect your information.

Security 

We take reasonable steps to keep your personal information safe, whether stored electronically or in paper form. Only authorised staff have access.

Your rights

You have the right to access the information we hold about you and request corrections if needed.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Care and Health
Email: info@careandhealth.com.au
Phone: 02 8072 8908
Address: 7/197 Carrington road, Coogee 2034 NSW